Shipping Policy

Last updated: September 9, 2026

We ship orders from Slovakia to customers in the European Union and other countries where shipping is available at checkout.

Processing Time

Orders are normally prepared and shipped within 7-21 business days after payment is received.

During periods of high order volume, processing may take longer. If there is a significant delay, we will contact you using the information provided with your order.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on the delivery destination and the products in your order.

Any applicable shipping charges will be shown before you complete your purchase.

Delivery Times

Estimated delivery times depend on the destination and shipping carrier.

Typical delivery times:

• Slovakia: 1–3 business days

• European Union: 2–7 business days

• Other international destinations: 5–15 business days

These are estimates and are not guaranteed. Delivery may take longer due to carrier delays, customs processing, public holidays, or circumstances outside our control.

Tracking

Where tracking is available, you will receive tracking information by email after your order has been shipped.

Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or additional costs caused by an incorrect or incomplete delivery address.

International Orders

Orders shipped outside the European Union may be subject to import duties, taxes, customs fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the packaging and the damaged product.

If your order appears to be lost in transit, contact us so we can investigate the shipment with the carrier.

Contact

For questions about shipping, contact:

BravePot
Email: info@bravepot.eu
Slovakia