Shipping policy

Last updated: October 21, 2026

We ship orders from Slovakia to customers all over the world. 

Processing Time

Every BravePot is made to order in our workshop in Slovakia. Orders are usually prepared and shipped within 7 days after payment.

During busy periods it may take a little longer. If there is a significant delay, we will contact you using the information provided with your order.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on the delivery destination and the products in your order.

Any applicable shipping charges will be shown before you complete your purchase.

Delivery Times

Estimated delivery times after your order has been shipped:

European Union: about 3 business days

United States: about 12 business days

Rest of the world: about 5–10 business days (some destinations may take longer)

These are estimates and are not guaranteed. Delivery may take longer due to carrier delays, customs processing, public holidays, or circumstances outside our control.

Tracking

Where tracking is available, you will receive tracking information by email after your order has been shipped.

Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or additional costs caused by an incorrect or incomplete delivery address.

International Orders

United States: all import duties and fees are paid by us. There is nothing extra to pay on delivery.

Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the packaging and the damaged product.

If your order appears to be lost in transit, contact us so we can investigate the shipment with the carrier.

Contact

For questions about shipping, contact:

BravePot

Email: info@bravepot.eu

Slovakia